ES:Canales de contacto

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Idiomas disponibles — Contact channels
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para otros usos del término "Contacto" ve Contacto (desambiguación)

La comunidad de OpenStreetMap posee varios canales de contacto. No hacemos una gran diferencia entre comunicación interna y externa. OpenStreetMap es una comunidad abierta y incluso si sos nuevo en esto, sos parte de una empresa buscando autorización para usar nuestros mapas o de una agencia gubernamental ofreciéndonos datos SIG, etc. puedes considerarte parte de OpenStreetMap. Publica alguna pregunta en cualquiera de los canales de contacto disponibles y verás el clima de consenso y compañerismo que hay entre los usuarios. Cada una de las vías de contacto tienen su propias normas de etiqueta. Trata de primero buscar cualquier duda en nuestro sitio y en las Preguntas Frecuentes antes de preguntar nada, para evitar hacer preguntas innecesarias, pero siéntete libre de contactarnos cuándo quieras. ¡Tus preguntas serán bienvenidas!

Sitio de preguntas y respuestas

Para preguntas simples, contamos con una página de preguntas y respuestas dónde podrás publicar tus preguntas relacionadas con OpenStreetMap y allí intentaremos darles solución. Lee el sitio de help site Preguntas Frecuentes para comenzar. Para más información visita help.openstreetmap.org.

Listas de Correo

Consulta la página de Listas de Correo. Las listas de correo basadas en e-mail son, probablemente el canal de comunicación principal de la comunidad, particularmente la lista de correo Talk (conversación). Para escribir a una de estas listas primero debes suscribirte a ella. Hay listas cuyo contenido se enfoca en diferentes temas específicos y las hay en varios idiomas, las que a veces tienen listas específicas para comunidades que hablan esas lenguas. Estas listas locales pueden ser el canal principal de comunicación de esas comunidades locales, pero esto no siempre es así. Una excepción a eso son las comunicaciones de las comunidades Rusas y Alemanas, las que principalmente se llevan a cabo en el foro (lee más abajo).

Foro

Hay un foro internacional en forum.openstreetmap.org. Para más detalles lee la página foro.

Otros países pueden tener su propio foro (ya sea específico para su país o para su idioma). Por ejemplo hay un foro francés en [1].

Hay además algunos foros que tratan de temas específicos por ejemplo forum.pocketnavigation.de, la mayor comunidad alemana de sistemas de navegación.

Notes

If you see something missing or something wrong on the map, you can add a "note". This is pinned to a particular location on the map, and should relate to a specific problem/omission in the map data at that location. It can be a good way to contribute local knowledge, although editing the map directly is even better. Notes can have some discussion and replies are sent to your email address but only if your "sign in" on the website before adding the note. See Notes

For bug reports on OSM software please use our Trac or GitHub issue trackers.

For other ways to report errors see Error reporting.

Chats

IRC

IRC is a popular realtime text chat. Sometimes there may be fewer users and conversations often get deeply technical, but newbies should feel free to come and ask questions - someone will be always willing to help.

More details about OpenStreetMap’s IRC channels.

XMPP

XMPP is an alternative to IRC for those who prefer the newer standard (accessible via Google Talk, Jabber, LJ Talk, and many more). Multi-User Chat (MUC) channels:

  • [2] : Open Street Map
  • [3] : Austrian OSM channel
  • [4] : Slovak OSM channel

TeamSpeak2

Some people also idle on a VoIP TeamSpeak Server

Server: technoculture.dyndns.org
Channel: "GPSDrive+OpenStreetMap"

Real life

It's mostly the easiest way to meet people and talk to them

Contactar con un mapeador individual

Using personal messages at openstreetmap.org

When you are on someone's user page (www.openstreetmap.org/user/[user_name]), then you can use the link "send message" to send a message (you have to log in) to this user (who will be able to respond to your mail, but neither you nor the other will see the real e-mail addresses). You can have a look in the user's recent edits there to see if the user is active currently.

How to get to someone's user page?

  • If you know a user name, type in the URL manually in your browser's address bar: www.openstreetmap.org/user/[user_name] by replacing [user_name] with the mapper's user name.
  • There are various ways you might discover a mapper's name. In the data browser and changeset history displays, you can list users who have edited in an area or a specific object.
  • Find other users via tools which are showing nearby users.

Using changeset discussions

If your query is about a single changeset, you could use the "Changeset Discussion" feature (details: see link) to discuss it.

Diary and blogs

People with an OSM account can use a 'diary' blog feature and there are some major blogs, listed at OSM Blogs.

Wiki

  • Each wiki page has an editable "Talk page". These are primarily intended for discussion of the contents of the 'main' wiki pages to facilitate improving the information, but can also function as a small focussed forum around that topic. Creating discussions and replying to people using wiki edits may seem strange until you get used to it. Many OSM people prefer not to do this, and questions can easily go unanswered.
  • The wiki also allows you to contact individual users more directly in two other ways: On their user talk page (the talk page alongside their user page) you can leave a message which is also publicly viewable. Others can see your conversations and join in. Or you can privately email wiki users via the "mail user" link which appears on the left while view their user page. This only appears if users have supplied their email address in the wiki. Set this in your preferences to make yourself open to this kind of contact.
  • Generally, see also Wiki Help
  • This wiki offers a platform for the proposal process, which is one of multiple ways to introduce and discuss new features (tags).

Social networks and other sites

You can also communicate with the community via these channels, but remember you'll only be reaching whichever segment of the community happens to be signed up there:

See also:

Systems administrators

For technical and operational issues involving OpenStreetMap's servers or systems, and in case of abuse of those systems, please contact the Operations Working Group.

For user accounts see Accounts#Quickstart.

OpenStreetMap Foundation

The OpenStreetMap Foundation has its own wiki. It's here:

Data Working Group

If you need to talk to someone about copyright violation, vandalism or some sort of dispute, contact the Data Working Group via this link:

https://wiki.osmfoundation.org/wiki/Data_Working_Group#Contact