State Of The Map/Planning/Ticket policies

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The following policies apply to ticket sales.

Purchases and invoices

Where possible please use the online portal which is fully automated. If you an invoice to pay via bank transfer there is a 20EUR/10% (whichever is greatest) handling fee to be waived only in exceptional circumstances. The fee covers our admin costs and the foreign exchange fees we incur due to payments being converted in to GBP before entering our account. Exceptional circumstances includes when it is not possible to pay via the online system from your country but does not include idealistic preference not to use our chosen online payment portal.

Refunds

TBC.