Latest comment: 4 years ago3 comments2 people in discussion
I think that opening_hours:quiet_hours, or maybe just opening_hours:quiet would be better. First because it conveys the actual action of the shop, not the targeted public, thus it feels more objective. Second, I’ve read criticism from some organization representing autistic people, saying mainly that dimming lights and sounds is a good step, but not enough by far. To be really “autistic-friendly”, the store should have better signs, the personnel would need dedicated training, more time, and so on… --H@mlet (talk) 12:30, 20 March 2022 (UTC)Reply
I see your point, thanks for doing the research. I'm not sure about the term "quiet hours", because it is a bit confusing, as people working in retail use that to describe times when there are very few customers around. Maybe "calm" would be a better word, but I'm not a native speaker myself. B-unicycling (talk) 12:40, 20 March 2022 (UTC)Reply
Well, it's the term used by those big retail chains. "Quiet hours" in Google first refers to reduce disturbance at night in neighborhoods or residences, and then this kind of initiatives. And I guess there is some correlation between the two, as they won't schedule "no-ads periods" when there is a lot of customers ! ;-) I couldn't find online references to the use you're mentioning, so it might not be too much of an overlap. For the record, a few other terms sometime used: "sensory-friendly hours", "low-sensory hour", but I'm not convinced. "Heure silencieuse" was the subject of a law in France last year, but it was replaced by an "ongoing discussion about accessibility"... :-/ --H@mlet (talk) 13:42, 20 March 2022 (UTC)Reply
do not use opening_hours:* namespace
Latest comment: 4 years ago1 comment1 person in discussion
I'd suggest not using opening_hours:* namespace, it's confusing and wrong namespace due to not related to opening hours at all. Like opening_hours:covid19 refers to the times when it is possible to enter the premises during COVID-19 restrictions, opening_hours:autism would refer to times when only autistic people are allowed to enter the premises (and everyone else is banned from entering at that times) - which is not a purpose of this tag (if I read the description correctly).
So I'd recommend tag outside opening_hours:* namespace. Like for example collection_times used for postboxes is not called opening_hours:postbox=* but has a separate name.
Perhaps something along the lines of quit_hours=* (while autism_hours=* is another option with closer name to originally suggested, it sounds too specific in my opinion, as other people not having autism might prefer to visit during such times too). Better name is of course welcome, just don't put it under opening_hours: prefix --mnalis (talk) 23:34, 21 March 2022 (UTC)Reply
The new key
Latest comment: 2 years ago4 comments3 people in discussion
Calling the tag "quiet_hours" seems fine to me. I suggest going with that. Here's another example from today: https://westnordost.de/p/195395.jpg. The key quote from that photo (which shows details of a particular store's "Quiet Time"):
"During Quiet Time, there will be no music, background noises will be reduced, the lights will be dimmed (where possible), and our team will not approach customers. We kindly ask that you keep your voice lowered and give space to others."
Seems clear to me that "quiet" refers to avoiding many different kinds of sensory overload, beyond noise. Perhaps that comes as part of a wider effort to make the shop nicer for allistic folks too, ones with anxiety or visual conditions worsened by light or contact, perhaps just for autistic folks. --achadwick (talk) 20:29, 4 February 2024 (UTC)Reply
I agree with that, but there is a difference between Quiet Hours that are listed on a visible sign, and ones that are publicised through the location's website or social media. For example; a bank in the city centre has their Quiet Hours posted in a visible location on their frontage
:signedWhere as a local supermarket does not have their quiet hours on signage, but does on their branch website.
It is unclear whether this "quiet hour" has anything to do with autism (optional special service), or is mainly for any customer looking to visit at a less used time (side-benefit for the bank to spread the load). --- Kovposch (talk) 09:47, 14 April 2022 (UTC)Reply
> "Branch quiet hour
We understand the importance of making our branches inclusive and accessible for everybody.
From 25 October 2021 we'll be running a daily quiet hour, between 14:00-15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
During quiet hour, there will be a designated quiet space, if you need it. We’ll reduce noise by switching HSBC UK radio off, and there will be increased awareness and support from staff."
