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Public-images-osm logo.svg access = customers
Restricted to customers at the destination. Show/edit corresponding data item.
Group: restrictions
Used on these elements
may be used on nodesmay be used on waysmay be used on areas (and multipolygon relations)should not be used on relations (except multipolygon relations)
See also
Status: de factoPage for proposal

Access values are used to describe the legal access for various facilities. This tag applies to features which may be used or accessed only by customers of a specific store, bank, restaurant, etc., which people visit.

Examples of such objects are:

  • parking lots
  • service ways
  • entrances
  • toilets

It is also used for features that may be accessed by patrons of non-commercial facilities, such as schools and hospitals.

If there is a charge to use the facility, add fee=yes.

In some cases limitations applies to some subset of transport modes, for example vehicle=customers means that only customers may enter using a vehicle.

When the object could be used by customers of several neighboring facilities, but is allowed only for customers of one (or certain) of those facilities, the tag customers=* can be used to specify whose customers have access.

On a parking lot or garage (amenity=parking), this tag means that only customers may park there, but this does not necessarily mean someone is required to be a customer to travel along a service road within the parking lot. In other words, it is valid for a highway=service way to be access=yes even as it goes through an amenity=parking access=customers area. For example, in most regions, a typical parking lot in front of a supermarket would have access=yes on its parking aisles. However, a paid parking lot with a barrier=lift_gate at its entrance would probably have access=customers on its parking aisles to keep non-customers from using the parking lot as a shortcut.

Data consumers will generally interpret ways with access=customers as forbidden for through-traffic. For ferry services (route=ferry) and roads leading to/from ferry services, use access=permissive + toll=yes instead, to make sure that routing engines will allow usage of the ferry for through-traffic.