- For License change, see Open Data License FAQ.
- For Legal aspects, see Legal FAQ.
- For Developers, see Developer FAQ.
- For Modelling questions, see Map features.
- 1 Is it OpenStreetMap or Open Street Maps?
- 2 Why OpenStreetMap?
- 2.1 Why are you making OpenStreetMap?
- 2.2 Why don't you just use Google Maps/whoever for your data?
- 2.3 How can a project like this create accurate maps?
- 2.4 You seem to have a lot of existing map data. Where did it come from?
- 2.5 Why is the data sometimes inconsistent?
- 2.6 Who owns OpenStreetMap?
- 2.7 What does your license allow me to do with the OSM Data ?
- 3 How do I help?
- 4 Editing
- 4.1 Do I need to own a GPS device to contribute to the map?
- 4.2 What GPS should I buy? Can I use a "satnav" in-car unit?
- 4.3 I have public domain non-GPS data, how can I upload it?
- 4.4 What images and maps may I use to make maps from?
- 4.5 Why is the satellite imagery low resolution? Is there other satellite imagery that I can use that has more detail? Can you update it? How often is it updated?
- 4.6 I have just made some changes to the map. How do I get to see my changes?
- 4.7 What shall I do for roads that have multiple values for a tag?
- 4.8 Another user has changed something I edited. I think they're wrong. How do I contact them?
- 4.9 How do I track edits of a region?
- 5 Editing with Potlatch
- 6 Editing with JOSM
- 7 Using OSM maps and data
- 7.1 How do I link to a particular latitude and longitude on OSM from my own website?
- 7.2 How can I display maps on my website?
- 7.3 How can I download a map?
- 7.4 How can I extract information [e.g. POI's] from OpenStreetMap (like a list and location of all of the Churches in a certain area)?
- 7.5 How can I download this data and put it in my GPS?
- 7.6 Why doesn't 'Export' work?
- 7.7 Where can I find software using OSM data?
- 8 Questions from GIS people
- 9 Admin
- 9.1 Why doesn't my login work?
- 9.2 How can I close my account?
- 9.3 Can I have more than one account?
- 9.4 Help - someone keeps deleting/reverting my edits. What do I do?
- 9.5 I think someone's been entering copyrighted data - how do we deal with that?
- 9.6 I am a copyright owner and my content is being used in OpenStreetMap Without Permission
- 9.7 I found a website using OSM that doesn't display the license
Is it OpenStreetMap or Open Street Maps?
OpenStreetMap is the correct spelling. One word, three capital letters, one map. OpenStreetMap is also a Trademark.
Why are you making OpenStreetMap?
Main article: Why OSM and not another collaborative mapping service
Why don't you just use Google Maps/whoever for your data?
Main article: Google
How can a project like this create accurate maps?
By the very nature of the wiki-style process there is no guarantee of accuracy of any kind. Then again, few proprietary maps carry a guarantee of accuracy, either. In fact, some have artificially-introduced errors.
The essence of a wiki-style process is that all users have a stake in having accurate data. If one person puts in inaccurate data, maliciously or accidentally, the other 99.9% of people can check it, fix it, or get rid of it. The vast majority of good-intentioned participants can automatically correct for the few bad apples.
As they say, though, your mileage may vary. The Wikipedia project has shown that a large amount of good quality data can be collected but it can be difficult to weed out the inevitable errors.
A full editing history is stored for each user. Since April 21, 2009, users can attach Wikipedia-like edit summaries to their edits, and there is a History tab on the main page that shows recent edits to the selected area.
At the moment the best way to answer this question is to judge for yourself. One way is to pick an area that you know well and use the OpenStreetMap viewer to see how well the map data corresponds to your own knowledge. Maybe you will see something wrong or inaccurate. More likely you will find there's nothing there yet. At this stage, our main challenge is to extend our coverage, without copying from existing maps. As on Wikipedia, it's easy to edit, so you can help!
You seem to have a lot of existing map data. Where did it come from?
Many keen contributors, and sporadic imports of data from open-licensed sources. In areas where there are no such data sources (most areas) we have to start from a blank slate, and head out there to survey the streets ourselves. Despite starting from scratch, we have achieved a good level of completion in many places.
Why is the data sometimes inconsistent?
"OpenStreetMap is a free editable map of the whole world. It is made by people like you." Which means the database will always be subject to the whims, experimentation, and mistakes of the community; this is precisely OSM's strength since, among other things, it allows our data to quickly accommodate changes in the physical world.
Who owns OpenStreetMap?
You do. The data and software is owned by you, the contributors.
There is an organisation called the OpenStreetMap Foundation which exists to protect, promote, and support the project, but does not own the data.
What does your license allow me to do with the OSM Data ?
How do I help?
How can I get involved?
There are lots of ways to contribute to the OpenStreetMap project. If you have a GPS unit you can use it to collect data and use our online tools to add the data to our collection. If you don't have a GPS unit you can still help. Ways to help are listed on the Getting Involved page.
How do you communicate?
Main article: Contact
The OpenStreetMap community is large, spread across many locations, speak different languages, and focus on different areas of interest. So the answer is we don't always communicate very well! But we do our best.
- Mailing lists. The talk list is very high traffic. This is where most discussions take place and decisions are made. There is also lists for dev and newbies and over twenty other lists. See mailing lists.
- There is a help centre at help.openstreetmap.org
- The forum at forum.openstreetmap.org is a good place to get help.
- Live chat through IRC - irc://irc.oftc.net#osm . See Contact#IRC for a list of other OpenStreetMap channels on IRC.
- Some announcements and interesting developments are made on the blog at blog.openstreetmap.org.
- And there's this wiki. It's used more for reference than for discussion.
Can I show my support by purchasing cool stuff?
Yes! See the Merchandise page for mouth-watering goodies.
Is there any ongoing scholarly research on OpenStreetMap?
Numerous universities worldwide are studying various aspects of OpenStreetMap or are using OSM data in their research. See Research for more information.
Do I need to own a GPS device to contribute to the map?
No. When OpenStreetMap first launched the map started as a blank canvas. GPS devices were therefore useful to determine the position of roads and other map features. Today we have numerous data sources that can be used to determine an accurate position, including aerial imagery from bing, and of course the existing OpenStreetMap data.
You can still upload your GPS track logs (also called traces) to OpenStreetMap, so that you and others can trace over them to draw maps. This is particularly useful for rural and mountainous areas where aerial imagery may be of low quality, or inaccurately aligned. You'll need to be a registered OSM user to do this. See upload for guidance and traces for a list of publicly available GPS traces.
See GPS reviews. Some in-car units will generate the tracklogs that OSM use, but you must make sure you turn off the "Snap to Road" option - otherwise your tracklog will be linked to the copyrighted map in your satellite navigation system.
I have public domain non-GPS data, how can I upload it?
If you have public domain data obtained from non-GPS sources (for example, a municipality's public information website), it may be suitable for importing. If you want to import then see the Import Guidelines. Importing can be a highly technical process and both technical experience and extensive OSM experience are required to complete an import successfully. The challenge with imports are not primarily technical, but a community challenges. You need to talk to local mappers and check that they are happy with the import as well as the wider community.
Your best option may be making the data available to the community and if someone is interested they can proceed with the import process.
What images and maps may I use to make maps from?
Most maps have copyright restrictions. This includes any data from "free beer" sites as Google Maps and Wikipedia and printed paper maps, even if you scanned them yourself. Most Commercial aerial/satellite photography is also copyrighted.
You should not use copyrighted maps in any way while editing OpenStreetMap (unless it is compatible with our license). "Using" includes tracing over the map, copying a name from the map, or pinpointing a coordinate on the map. To be on the safe side, we tend to regard all of these as a form of copying, or "creating a derived work". Generally speaking, it's best not to even look at copyrighted maps while you are editing OpenStreetMap.
So what can you use? Not very much, which is why we are doing all this re-surveying from scratch. However OSM has permission to use some Datasources including imported TIGER data in the USA, AND Data in the Netherlands, and recent aerial imagery from Bing and Mapquest.
Why is the satellite imagery low resolution? Is there other satellite imagery that I can use that has more detail? Can you update it? How often is it updated?
The Aerial Imagery is from a variety of sources that we have permission to use - Bing and Mapquest are the most popular and have the largest coverage. The resolution and age of the imagery varies, and it is not updated on a regular basis. You may even notice the age and quality of imagery from same source may be different in your town. See Aerial Imagery for more details. OSM neither controls nor owns the satellite imagery so we cannot request updates.
I have just made some changes to the map. How do I get to see my changes?
Because map images take a little while to render, the map tiles are cached, and only updated on a periodic basis, rather than immediately after you edit it.
The default map (the Mapnik layer) tends to be updated after a couple of minutes. When you try to view the map for that area, it will flag the area to the rendering software. Please keep in mind that the browser will cache the map and "tiles" at particular zoom levels are not updated all at once. Therefore during the update period you may see your changes at some zoom level, while at another, they will be visible after a while.
See also Question:I have made edits but they don't show up on the map and Question:How often does the main (mapnik) map get updated for a more thorough explanation.
If your data is still not appearing and you are pretty sure that the one or the other renderer has done its job, then you might have a tagging problem. Check that:
What shall I do for roads that have multiple values for a tag?
Where different tag values apply to different sections of a road, we always split the road up into several ways. Something you think of as a single road, does not need to be represented as a single way. Splitting a road up into many ways is normal mapping practice. e.g. for short sections where bridge=yes applies, or sections of road with different maxspeed=* values.
If you have multiple different values for the same key, applying to the same element, then you may need to use the semi-colon value separator. For example, nat_ref=B500;B550 for a section of road that is designated both B500 and B550.
Another user has changed something I edited. I think they're wrong. How do I contact them?
To find the name of the user who last edited an object,
- In Potlatch, select the way and press H for history (screenshot) and then click the 'Mail' button to contact them.
- In JOSM, Select the object and then either hit CTRL+H or enable the Author's panel by selecting the icon of a blue book on the left side bar or hitting ALT+Shift+H or hit Ctrl+Shift+H to open the history on www.osm.org.
- In the Slippymap on the OSM home page, use the Layers button on the map and check the checkbox on Map Data. Click the feature of which you want to know the history. It shows all the properties of the feature on the data panel and a link 'Show history' at the bottom of the data panel. Click the Show history. Finally, you can get the user name of the person who last changed that way. You can then go to their user page.
You can also use the in 2014 new introduced changeset discussion feature.
Incidentally just moving the position of a way means the node positions are changed: the way itself is unchanged.
How do I track edits of a region?
See the list of various tools at Quality assurance#Monitoring Tools.
Editing with Potlatch
Main article: Potlatch/FAQs
Potlatch 2 is the map editor that you get when you click the arrow next to the "Edit" tab on the main site and select "Edit with Potlatch 2".
You should read Potlatch 2/Primer before editing.
Editing with JOSM
See also the Josm Guide.
I tried to download my town/city/region - why doesn't it work?
Chances are the area you tried to select is too large and the server probably timed out before getting the data to you. In order to conserve OSM's bandwidth, you cannot download or select to edit an area larger than 0.3 degrees in either dimension through the web interface. For editing, it is recommended to work on smaller areas.
If you really want larger areas of data, the best approach would be to download planet.osm or an extract. These are snapshots of the OSM database for the entire planet or a specific area.
I want to create a very long way - how do I download OSM data for such a big area?
In order to be able to easily handle long roads, you should not make one long road out of it. You should rather split the road into several ways. As a rule of thumb, no way should be longer than 10-15 km. Typically, they will actually be much shorter.
Applications like route planners for example will be able to easily join the ways to one road again. This type of application will need to postprocess the OSM data anyway.
For motorways for example, it makes sense to make a way from one exit to the next. Also, intersections of motorways should be the point where you split a road into ways.
Using OSM maps and data
Main article: Using OpenStreetMap
You can link to the slippy map with a specific latitude and longitude and zoom level:
https://www.openstreetmap.org/ ?mlat=[latitude in degrees with decimals] &mlon=[longitude in degrees with decimals] &zoom=[zoom level 1-19] (newlines here inserted for readability)
Coordinates must be positive for North and East, negative for South and West. For example, 28° 44' 16.09"S would be mlat=-28.737803 and 24° 45' 49.33"E would be mlon=24.763703 (that's Kimberley, South Africa, in case you're wondering).
Zoom levels: 1 = full zoom out, 17 = full zoom in.
Or link to a static image
How can I display maps on my website?
How can I download a map?
Use the 'Share' button to download in PNG, JPEG, SVG or PDF format. If you need other formats, see the Export page on this wiki.
How can I extract information [e.g. POI's] from OpenStreetMap (like a list and location of all of the Churches in a certain area)?
- If you want a large batch of POIs, download planet.osm or an extract and then use software that processes OSM data (e.g. osmosis) to extract your desired information.
- Or use the API. See getting poi data from OSM for a more detailed explanation.
How can I download this data and put it in my GPS?
Why doesn't 'Export' work?
When the rendering servers have a high load from traffic to the main map some of the exports gets temporarily disabled. This is because the rendering of custom images from the export tab takes a lot of resources compared to the slippy map.
If you want to use the exports you can try again later or see other alternatives.
Where can I find software using OSM data?
Questions from GIS people
What geographic datums are used in OpenStreetMap?
OpenStreetMap uses the WGS 84 lat/lon data exclusively. All uploaded tracks and edits should always be in WGS 84, the default data for GPS receivers.
What is the map scale for a particular zoom level of the map?
Main article: Slippy_map_tilenames#Resolution_and_Scale
Why aren't you using Open Geospatial Consortium (OGC) schemas and software for OpenStreetMap?
We choose technology for openstreetmap.org based on speed & flexibility. Some OGC standards and implementations fit this bill, but others do not. We used to use MapServer for serving static versions of our maps, but unfortunately we found it to be unthreaded, slow, and hard to extend - we replaced it with Mapnik. If you'd like to develop integration with OGC tools, let us know.
See Why not GPX? for a similar discussion about why GPX was rejected as a transport format.
What Geotagging do you use?
Main article: Geotagging
Why doesn't my login work?
How can I close my account?
Send an email to the support address and an administrator will disable your account and remove your details from the OpenStreetMap database. Your email address will usually be retained in the event that an OpenStreetMap administrator needs to contact you in the future.
Can I have more than one account?
Help - someone keeps deleting/reverting my edits. What do I do?
Please see the disputes page for details
I think someone's been entering copyrighted data - how do we deal with that?
If you find data that you suspect may have been copied from a copyrighted source or imported from a copyrighted source into OpenStreetMap without the owner's permission, please:
- Contact the user via using the 'send message' link from their user page (i.e. "www.openstreetmap.org/user/[user-name]") with the evidence. Be polite: it is important to remember that you might be wrong, they might have permission or it could be a simple misunderstanding. See Contact for more information.
- If there is no response (after 5 days) or you are deeply unconvinced by the response, email your evidence to the OSM Foundation so that the problem can be investigated.
- It may be that your report will be posted to the legal-talk mailing list (or a country specific list if this is more appropriate) for discussion - if so, you will be informed so you can join the discussion.
I am a copyright owner and my content is being used in OpenStreetMap Without Permission
- If you are the copyright owner or represent the copyright owner, we can assist you directly by e-mail. You may contact us at firstname.lastname@example.org with an informal request. Please cite the exact content in question. Correspondence is answered by a small team of volunteers.
- This address is not for requesting permission to copy content from OpenStreetMap.
- If you prefer to use or make a formal OCILLA request, you can send it to our designated agent. Digital Millennium Copyright Act Notice